Zendesk
With full end-to-end CS and sales team integration, CPGIO's Zendesk customer support services, enable online vendors to leverage this powerful platform to enhance sales and the customer experience.
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Zendesk Customer Support Platform Integration
Zendesk is a cloud-based customer service solution for online vendors that scale with businesses as they grow. With a fully programable front-end customer support portal, live chat, and integration with Google Analytics, Salesforce, and other CRMs Zendesk Sales CRM enhances the customer journey, sales pipeline, and productivity with sales and customer support teams. CPGIO offers premium Zendesk management services, which offer better capabilities such as custom dashboards, advanced tagging, better monitoring, and alert features, easier sharing, and better response management.
Complete Zendesk Customer Support Solutions
While Zendesk can be the ultimate sales and customer service ticket solution for online sellers, proper setup, processes, and integration are crucial to leveraging all the tools available for a complete online experience for your customers.
Start the conversation with CPGIO to request a quote to learn how we quickly setup, integrate, and give your brand a complete customer service solution for your eCommerce and D2C efforts.
Zendesk Key Features & Benefits
Rapid Turnaround
A proven process enables CPGIO to turn this service around quickly.
Multi-Person Team
This service requires a multi-person team effort for greater trade-offs.
Audit Heavy Service
This service relies on continous auditing of information, activity, and improvement.
Featured Case Study
Built-In Fulfillment, Promotions & DTC Innovation
CPGIO, the exclusive Amazon 3P partner to McCormick, was awarded the D2C opportunity after 4 years of hard work. At the end of 2018, CPGIO launched shop.mccormick.com with built-in fulfillment, gift messaging, gift configuration, holiday bundles, subscriptions, and numerous other innovative D2C features.
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Chitra Rajagopalan, Hormel
When we launched our DTC site, CPGIO made our bundle dreams come true.
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Gigi VP Marketing, La Preferida
The Social Marketing team at CPGIO got us engaged in all the right places
