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Zendesk

Zendesk

With full end-to-end CS and sales team integration, CPG.IO's Zendesk customer support services, enable online vendors to leverage this powerful platform to enhance sales and the customer experience.

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Zendesk Customer Support Platform Integration

Zendesk is a cloud-based customer service solution for online vendors that scale with businesses as they grow. With a fully programable front-end customer support portal, live chat, and integration with Google Analytics, Salesforce, and other CRMs Zendesk Sales CRM enhances the customer journey, sales pipeline, and productivity with sales and customer support teams. CPG.IO offers premium Zendesk management services, which offer better capabilities such as custom dashboards, advanced tagging, better monitoring, and alert features, easier sharing, and better response management.

Complete Zendesk Customer Support Solutions

While Zendesk can be the ultimate sales and customer service ticket solution for online sellers, proper setup, processes, and integration are crucial to leveraging all the tools available for a complete online experience for your customers.

Start the conversation with CPG.IO to request a quote to learn how we quickly setup, integrate, and give your brand a complete customer service solution for your eCommerce and D2C efforts.

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Zendesk Key Features & Benefits

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Rapid Turnaround

A proven process enables CPGIO to turn this service around quickly.

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Multi-Person Team

This service requires a multi-person team effort for greater trade-offs.

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Audit Heavy Service

This service relies on continous auditing of information, activity, and improvement.

Featured Case Study

Built-In Fulfillment, Promotions & DTC Innovation

CPG.IO, the exclusive Amazon 3P partner to McCormick, was awarded the D2C opportunity after 4 years of hard work. At the end of 2018, CPGIO launched shop.mccormick.com with built-in fulfillment, gift messaging, gift configuration, holiday bundles, subscriptions, and numerous other innovative D2C features.

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  • Chitra Rajagopalan, Hormel

    When we launched our DTC site, CPG.IO made our bundle dreams come true.

  • Gigi VP Marketing, La Preferida

    The Social Marketing team at CPG.IO got us engaged in all the right places

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