Online Marketplace Account Management
CPGIO’s account managers are your single point of contact responsible for day-to-day operations, catalog management, purchase order review, goal tracking, price monitoring, promotions, insights, account health, and strategy.
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Supporting Account Management Needs Across Sales Channels
Unlock the full potential of your brand in the online marketplace with CPGIO's comprehensive account management services. Our team of experts is dedicated to streamlining your efforts across various sales channels, optimizing inventory management, and implementing multi-channel strategies to drive sales and elevate your brand.
Your Trusted Partner in Online DTC Account Management
At CPGIO, we understand that managing your brand's online presence requires expert guidance, meticulous attention to detail, and proactive initiative. Our account management services are designed to guide and elevate your brand's efforts with best practices and focused initiatives that deliver results.
Your dedicated account manager serves as your single point of contact, responsible for a wide range of day-to-day operations, including:
- Catalog Management
- Purchase Order Review
- Goal Tracking
- Price Monitoring
- Promotions
- Insights
- Account Health
- Strategy Development
With CPGIO, you'll have access to essential services such as forecasting, projections, workshops, consulting, and strategic planning to keep your brand ahead of the sales curve.
Comprehensive Account Management Services
Single-Channel Marketplace Account Management
If you're looking to make an immediate impact on a single channel, our Single-Channel Marketplace Account Management service is tailored for you. Whether it's managing your Shopify store or optimizing your Amazon 3P account, we have the expertise to drive results on the platform of your choice.
Dual-Channel Marketplace Account Management
Ready to expand your brand's reach? With our Dual-Channel Account Management services, we'll help you seamlessly integrate with two new sales channels. Our experienced channel account managers work diligently to build and optimize your presence, ensuring a smooth transition and fast results.
Multi-Marketplace Account Management Services
For brands aiming to conquer multiple sales channels, our Multi-Marketplace Account Management Services offer comprehensive support. Your dedicated account manager will oversee day-to-day operations, catalog management, purchase order review, goal tracking, price monitoring, promotions, reporting, account health, and strategy across multiple sales channels. This holistic approach provides you with a clear view of your sales efforts and guides sustainable growth.
Inventory Management and Optimization
Effective inventory management is crucial for your brand's success. Our services include inventory analysis, forecasting, and optimization to ensure you meet demand without overstocking or understocking. We'll help you strike the perfect balance and minimize costs while maximizing sales.
Multi-Channel Marketing and Advertising
Expanding your brand's reach requires a comprehensive content, marketing and advertising strategy. Our team specializes in multi-channel marketing, utilizing data-driven insights to create targeted campaigns across various platforms, including email marketing, social media advertising, and search engine marketing.
Email Marketing Campaigns
Engage and convert your audience with strategic email marketing campaigns. Our experts design and execute email campaigns that drive sales, nurture customer relationships, and boost brand loyalty. From personalized product recommendations to enticing promotions, we've got your email marketing covered.
Weekly Meetings and ASIN-Level Reporting
Weekly Meetings with Your Account Managers
Transparency and communication are key to our approach. We offer weekly meetings with reporting as part of your selected account management base plan. Our team prepares information, agendas, analysis, and action tracking results to keep you informed and in control of your brand's performance.
Add-on ASIN-Level Reporting Account Management
For deeper insights, you can add ASIN-level reporting to your account management plan. This includes detailed data such as pack size trends, ASIN sales reports, and FBA information. Our experts provide in-depth analysis and reporting to empower your decision-making.
Build Your Omni-Channel Sales Presence
Ready to expand your brand's presence across over 50+ sales channels and experience exponential sales growth? Start the conversation with us today. Request a free quote and discover how our dedicated sales channel account managers can serve as your one-stop source for building your brand's online presence and driving success in the online marketplace.
Online Marketplace Account Management Key Features & Benefits
Audit Heavy Service
This service relies on continous auditing of information, activity, and improvement.
Advanced Reporting
This program comes with routine reporting covering important KPIs and metrics.
Project Manager Included
This service requires a dedicated project manager to track action items and timelines.
Featured Case Study
From First Contact to Fully Functioning eCommerce Platform in 3 Weeks
Working with one of the world's oldest and most established CPGs means delivering world-class services. With rigidly defined processes and ways set ways of doing business, capturing innovation means capitalizing on opportunity. Within exactly 3 weeks of engaging with the brand, and clearing operational and legal hurdles their new product launch went off without a hitch.
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Maxine and Cat, Campbell's
Impressed with CPGIO's ability to execute a DTC site both quickly and beautifully.
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Channing Salava, Nestle Rallies
My name is Channing Salava and I’ve been managing the Nestle Rallies brand since February of this year. I’ve worked closely with Phil Koberlein during that time. Naturally, during this time of the year, our teams sit down and reflect on the year, sharing feedback and encouragement. I wanted to do the same for my external cross-functionals. Phil has been an absolute pleasure to work with this year and he’s played a vital role in the success of our digital-first strategy. Not only does he show up consistently with a positive and open mindset, he is a great problem solver and collaborator. I’ve been impressed with his ability to manage multiple work streams and consistently deliver results.
